Technology AND operations solutions to optimize GLOBAL Humanitarian efforts
The Center for Humanitarian Technology (CFHT) is a 501(c)3 non-profit humanitarian organization that harnesses the power of volunteer engineering, technology, and operations experts, to develop, deploy and operate—at no cost—information and communication technology (ICT) to support global humanitarian emergency relief efforts.
LEARN ABOUT CFHT’S FIRST PROJECT
CFHT’s Humanitarian Assistance repsonse platform (HARP) and The ‘telegram for humanity’ Bot
CFHT worked with technology partners Automation Anywhere, Zendesk, and Presidio to create the ‘Telegram for Humanity’ Bot—a customized software bot for Step with Hope (Крок з надією), a Ukrainian humanitarian organization providing aid to more than 8,000 families each week in combat zones and recently released territories in southern Ukraine. HARP and the ‘Telegram for Humanity’ bot has automated thousands of manual requests for aid with increased speed and accuracy, saving the Step with Hope hundreds of hours of manual processing time each week.
“CFHT’s custom bot enables us to provide humanitarian aid to a greater number of internally displaced people in Ukraine,” said Inna Kampen, Director of Step with Hope. “Our volunteers and the families we serve are enduring the unthinkable. Having a responsive, user-friendly bot to interact with vulnerable families requesting help allows the volunteers to use more of their valuable time providing direct support, while spending less time processing and validating requests manually.”
“Members of our volunteer team are refugees and the ability to help other Ukrainians is our main priority,” said Alla Semenchuk, Operations Director of CFHT. “It’s critical and tremendously challenging work to find and manage the distribution of necessary resources for refugees and internally displaced people. The customized bot built for Step with Hope is both refugee-friendly and volunteer-friendly—it makes application processing quick and transparent, saving human effort and strengthening the organization’s structure.”
Watch CFHT’s founder share about Ukraine ESC’s MISSION & impact
UKRAINE ESC IMPACT
250,000 PAIRS OF
Glasses DISTRIBUTED
Glasses donated from our humanitarian supply services partner Restoring Vision for distribution in Ukraine by Step with Hope and Ministry of Health
32,000 IPDS RECEIVED HUMANITARIAN AID
More than 20,000 IPDs have received humanitarian aid from Step with Hope since requesting support via CFHT’s Humanitarian Assistance Response Platform
sdfsdfsdf
120,000 REQUESTS FOR
AID RECEIVED BY CFHT
Since its launch, the ‘Telegram for Humanity’ bot has processed over 100,000 requests for humanitarian support from internally displaced people in Ukraine
50 families received small dollar donations
Small dollar cash donations were provided to 50 families in the Dnipro region of Ukraine to meet urgent needs
GET INVOLVED
HOW YOU CAN HELP
MAKE A DONATION
Make a donation through our partner, Agape Care International, to directly support evacuee’s journeys to safety
VOLUNTEER
Volunteer your time as a technologist, operations expert, translator, case worker, or other professional
BECOME A PARTNER
Partner your organization with CFHT to provide technology or a team of short- or long-term volunteers
What do ngos need to be more effective?
technology
To enable the assignment and tracking of requests and the sharing of critical information between volunteers.
process
To support evacuee requests and to leverage the technology technology to maximize effectiveness.
organization
Well-defined roles and responsibilities with clear organizational structure & administrative processes to support onboarding, training, and management.
THE RESULTS OF HUMANITARIAN CRISES
85M
GLOBAL REFUGEES
1 IN 95
HUMANS HAVE FLED THEIR HOME
117
WARS SINCE 2020
Our partners
We partner with technology and operations professionals to build and deploy our solutions. Learn more about our partners >
ABOUT CFHT
The Center for Humanitarian Technology is a non-profit, global humanitarian agency that harnesses the power of volunteer engineering, technology, and operations experts, to develop, deploy and operate—at no cost—information and communication technology to support NGOs’ scalable humanitarian emergency relief efforts. Learn more about CFHT and our mission >
leadership
The Center for Humanitarian Technology concept has been developed by a group of experienced business and technology leaders to address the humanitarian crises in Ukraine and beyond. Meet our leadership team >
Join our mailing list
Stay up to date on CFHT’s latest projects and partnerships, read stories of philanthropy, and learn how the humanitarian landscape is changing.
